Terms of Service
Welcome to Velvetpawsub. By accessing or using our website and purchasing products from us, you agree to be bound by these Terms of Service.
Please read these terms carefully before using our website.
1. About Our Store
Velvetpawsub operates an online retail store serving customers in the United States.
Store Name: Velvetpawsub
Registered Office:
2020 N Academy Blvd Ste 261 # 4749
Colorado Springs, CO 80909
United States
Email: support@Velvetpawsub.shop
Phone: +1 720-970-3088
2. Use of Our Website
By using our website, you agree to:
Provide accurate and complete information when placing an order or creating an account.
Use the website only for lawful purposes.
Not attempt to interfere with, disrupt, or gain unauthorized access to our website or systems.
Not use our website in a way that could harm our business, customers, or other users.
We reserve the right to restrict or terminate access to our website if we reasonably believe that these terms have been violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.
However, product colors and appearance may vary depending on your device or display settings.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.
4. Product Availability
All products are subject to availability.
We reserve the right to limit quantities or discontinue products at any time without prior notice.
If a product becomes unavailable after you place an order, we may contact you regarding the order and may offer an appropriate alternative or issue a refund for the unavailable item.
5. Pricing and Payment
All prices displayed on our website are subject to change without notice.
We make reasonable efforts to display accurate pricing information. If a pricing error is identified after an order has been placed, we may contact you before processing the order.
Orders must be paid using an available payment method offered at checkout.
6. Order Acceptance
Submitting an order through our website does not necessarily mean that the order has been accepted.
We reserve the right to refuse, cancel, or limit an order for reasons including product availability, pricing errors, suspected fraud, incorrect information, or other legitimate business reasons.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
7. Shipping
We offer free standard shipping for eligible orders within the United States.
Orders are normally processed within 1–2 business days, followed by an estimated delivery time of 3–5 business days.
Orders may be shipped through carriers including FedEx or DHL.
For complete information regarding shipping, please review our Shipping Policy.
8. Returns and Refunds
Returns and refunds are subject to the conditions described in our Return & Refund Policy.
Customers should review that policy before requesting a return, refund, or exchange.
9. Intellectual Property
All content available on our website, including text, graphics, logos, images, product descriptions, page designs, and other materials, may be protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, publish, or commercially exploit our website content without prior written permission, except where permitted by applicable law.
10. Third-Party Services
Our website may use or integrate with third-party services, including payment processors, shipping providers, analytics services, hosting providers, and other technology services.
Third-party services may have their own terms and privacy policies. We are not responsible for the independent policies or practices of third-party service providers.
11. Website Availability
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
Temporary interruptions may occur because of maintenance, technical issues, security incidents, service-provider outages, or circumstances beyond our reasonable control.
12. Limitation of Liability
To the extent permitted by applicable law, Velvetpawsub will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
Nothing in these Terms of Service is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
13. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold Velvetpawsub harmless from claims, losses, liabilities, damages, costs, and expenses arising from your violation of these Terms of Service or misuse of our website.
14. Changes to These Terms
We may update these Terms of Service from time to time.
When changes are made, the updated version will be posted on this page with a revised Last Updated date.
Your continued use of the website after updated terms are posted constitutes acceptance of the revised terms to the extent permitted by applicable law.
15. Governing Law
These Terms of Service are governed by the applicable laws of the United States and the State of Colorado, without regard to conflict-of-law principles, except where applicable law requires otherwise.
16. Contact Us
If you have questions regarding these Terms of Service, please contact us:
Velvetpawsub
2020 N Academy Blvd Ste 261 # 4749
Colorado Springs, CO 80909
United States
Email: support@Velvetpawsub.shop
Phone: +1 720-970-3088
Customer Service Hours (GMT):
Monday – Friday: 09:00 – 18:00
Saturday – Sunday: Closed